Support

Need help with Heymo?

We can help with pairing, Home Screen widgets, notifications, cards, photo cards, emoji reactions, replies, and account questions.

Email us at heymomobile@gmail.com. Please include your device model, iOS version, and a short description of what happened.

Pairing

If a code does not work, check that both people are using the latest version of Heymo and try creating a new code.

Widgets

If the widget does not update right away, open Heymo once and return to the Home Screen. iOS may take a moment to refresh widgets.

Notifications

Make sure notifications are enabled in iOS Settings and inside Heymo. Push delivery can vary by network and device state.

Photos

Photo cards require photo library permission when you attach an image. You can update permissions in iOS Settings.